Visa Global Customer Assistance Services

No matter where you are in the world, our multilingual service representatives are on hand to assist you 24 hours a day, 365 days a year.

If your Visa card has been lost or stolen, Visa Global Customer Assistance Services representatives can:

  • Block your account from fraudulent purchases within 30 minutes.
  • Arrange for a replacement card to be sent to you within 3 working days.
  • Provide for emergency cash to be collected from 270,000 locations worldwide.

You may place a collect call from anywhere in the world to +1 303 967 1090.

Please note - Callers dialing the toll-free number, including the collect call number, from mobile or hotel phones might be charged fees. Visa will not be responsible for any fees incurred. Collect calls made to +1 303 967 1090 must be done through the local phone network operator.

Visa Global Customer Assistance Services