You're always protected with Visa's secure network.

From your corner store to the farthest corners of the world, and even to the online world, Visa's secure network (VisaNet) keeps you always protected when shopping online. Explore the many ways Visa keeps your purchases safe and secure. Learn about Visa's secure network and Visa's other security features below.
  • Visa security features mentioned do not apply to transactions not processed by Visa.
  • Cardholders are  liable  to notify  their financial institution immediately of any unauthorized use.
  • For specific restrictions, limitations and other details, cardholders  should consult their issuing bank.  We always encourage you to understand the terms and conditions on which your card issuer issues your card
  • In case of  disputing a transaction, cardholder  should raise  the dispute   within the deadlines   set by the  issuing bank. 
Visa's Secure Network
Visa operates the world's largest retail electronic payments system powered by its global secure network (VisaNet). It offers multiple levels of protection to verify any of your transactions in as quickly as 1.5 seconds.
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Learn about Other Visa Security Features:
Verified by Visa
Create an added level of security for online payments by setting an extra unique password for online purchases.
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3-Digit Security Code
Every Visa card comes with a 3-digit 'CVV2' security code on the back. These will be used to verify your eCommerce transactions.
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Dispute a Transaction
If your online purchase is lost or damaged, or if you receive the wrong product, you may be eligible to dispute the transaction and may be entitled to a reversal of the charges made to your Visa card.
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Frequently Asked Questions
I've been asked for my CVV2 number. What's that?
The CVV2 number is your card's 'Card Verification Value 2'. It is the 3-digit security code found on the back of your Visa card. Your CVV2 number is yet another layer of protection Visa implements to prevent fraud before it happens.
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My online order was lost or damaged and I've already been charged. What can I do?
First, you should contact the merchant to query your delivery. If the merchant won't help you, the next step is to call your card issuer to dispute the transaction.
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How do I know if I'm protected with Verified by Visa?
Contact the bank that issued your Visa card to check that the bank provides you with the Verified by Visa service. If it does, you can ask them to activate additional password protection.
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How does Visa's secure network protect my online purchases?
Visa's global, secure network (VisaNet), employs multiple layers of security to protect cardholder data and maintain high levels of trust in the payment system.
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